Remote computer diagnostics
Investigate performance, stability, and configuration issues without an onsite visit.
Remote
Starting around $50
Services
From the device on the desk
to the systems behind the business.
One point of contact for physical technology, business systems, and software—matched to the problem instead of forced into a standard package.
Simple, predictable work may show a starting rate. Everything else is scoped after review.
01 / Remote
Remote Technology
Practical support for software, operating systems, storage, and everyday technology problems that can be handled securely from a distance.
Request Service
Software installation & configuration
Install supported software and configure the essential settings for your device or workflow.
Remote
Starting around $60
Malware assessment & cleanup
Assess suspicious behavior, remove detected common threats where possible, and recommend practical next steps.
Remote
Software troubleshooting
Trace application errors, compatibility conflicts, and settings that prevent software from working correctly.
Remote
Operating-system troubleshooting
Investigate startup, update, account, and system-performance problems on supported computers.
Remote
Backup configuration
Configure a practical local or cloud backup routine and verify its initial setup.
Remote
Cloud-storage configuration
Set up supported cloud storage, file synchronization, and organized access across devices.
Remote
Technology consultation
Evaluate a technology problem or planned purchase and identify a sensible path forward.
Remote
02 / Onsite
Onsite Technology
Hands-on help for computers, connected devices, storage, and the technology that keeps a home or small office working.
RAM upgrades
Confirm compatibility, install memory, and test the computer after the upgrade.
Onsite
Starting around $60 labor + parts
SSD/storage upgrades
Install compatible storage and prepare the system for additional space or improved performance.
Onsite
Hardware replacement
Replace compatible customer-approved components and confirm basic operation afterward.
Onsite
Logical data recovery
Attempt best-effort recovery of logically accessible data; physical failures may require a specialist.
Onsite
Computer setup
Prepare a new or existing computer with updates, accounts, software, and essential settings.
Onsite
Computer migration
Move supported user files and essential settings between compatible computers.
Onsite
Business workstation deployment
Configure scoped workstations for users, business software, shared resources, and network access.
Onsite
NAS/shared-storage setup
Configure compatible network storage for organized file access, sharing, and backup workflows.
Onsite
Router/Wi-Fi setup
Set up and tune compatible routing and wireless equipment for the space it needs to serve.
Onsite
Small-office network setup
Plan and configure practical wired and wireless connectivity for a small workplace.
Onsite
Office technology setup
Connect and configure everyday office technology around the way your team works.
Onsite
Network printer setup
Install compatible printer drivers, network connectivity, and sharing for intended users.
Onsite
Home Wi-Fi camera setup
Set up compatible consumer Wi-Fi cameras where the device, site, and network are suitable.
Onsite
Ring/smart-doorbell setup
Configure a compatible smart doorbell where existing mounting, power, and network conditions are suitable.
Onsite
Roku/streaming-device setup
Connect a compatible streaming device and help configure its core apps and account access.
Onsite
Third-party smart-device setup
Set up compatible third-party smart devices subject to their account, network, and installation requirements.
Onsite
03 / Project
Software & Business Systems
Focused engineering for recurring work, disconnected systems, difficult data, and business processes that have outgrown their current tools.
API integrations
Connect supported software through documented APIs to reduce duplicate work and improve data flow.
Project based
Database work
Design, query, refine, or maintain a database around a clearly defined business need.
Project based
SQL/database troubleshooting
Diagnose scoped SQL errors, query problems, and data issues that interrupt business work.
Project based
Database migration
Plan and carry out a scoped move of data or schema between supported database systems.
Project based
Workflow automation
Turn repeatable manual steps into a more reliable, purpose-built workflow.
Project based
Reporting automation
Create repeatable reporting processes from the business data already available.
Project based
Business-process automation
Map a recurring process and automate appropriate rules, handoffs, and routine actions.
Project based
Spreadsheet workflow replacement
Replace a fragile spreadsheet-dependent process with a structured, right-sized system.
Project based
Internal business tools
Build a focused internal tool for the tasks, information, and people involved in a workflow.
Project based
Small custom applications
Develop scoped software for a specific business problem that off-the-shelf tools do not solve well.
Project based
Systems integration
Improve the handoff of data and actions between compatible business systems.
Project based
Technical/software consulting
Assess a software or systems problem and define practical options before implementation.
Project based
Start with the business problem. The technical scope comes after the workflow and constraints are understood.
Discuss a Business Problem